Privacy Policy & SMS Terms

SMS Communication Consent

By providing your phone number and opting in, you consent to receive text messages from Magnolia Plumbing Company related to appointments, service updates, customer support, and occasional promotional messages.

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.

Information We Collect

We may collect personal information, including your name, phone number, email address, and service-related details, when you:

• Submit a form on our website
• Request service or information
• Opt in to receive text messages or calls

How We Use Your Information

We use your information to:

• Communicate about services, appointments, and support
• Send SMS messages you have opted into
• Improve customer experience and internal operations

Your information is used only for business-related communication and service fulfillment.

Data Sharing & Protection

We do not sell or share your personal information with third parties for marketing purposes.

Your data may be securely stored and processed through trusted service providers, including CRM and communication platforms, strictly for business operations.

SMS Terms & Conditions

• Message frequency varies
• Message and data rates may apply
• You may opt out at any time by texting STOP
• For assistance, text HELP or contact (901) 538 8000 / office@magnoliaplumbingco.com

Contact Information

If you have questions about this policy or our communication practices, contact us at:

• Magnolia Plumbing Company
• Phone: 901 538 8000
• Email: office@magnoliaplumbingco.com

Terms and Conditions

Magnolia Plumbing Company will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can; “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent”. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy https://magnoliaplumbingco.com/privacy-policy-sms/ & Terms, https://magnoliaplumbingco.com/privacy-policy-sms/

By submitting this form and signing up for texts, you consent to receive text messages from Magnolia Plumbing Company at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy https://magnoliaplumbingco.com/privacy-policy-sms/ & Terms & Conditions https://magnoliaplumbingco.com/privacy-policy-sms/.